Privacy Policy

At FundMySolar (accessible from https://fundmysolar.co.uk/), your privacy is our priority. We are committed to protecting your personal data and being transparent about how we collect, use, and store your information. This Privacy Policy outlines our practices in line with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Introduction and Consent

By using our website, you agree to the terms of this Privacy Policy. If you do not accept these terms, please discontinue use of our site. We encourage you to review this policy periodically for updates or changes.

2. Information We Collect

We collect personal and technical information to assess your eligibility and assist with government-backed solar grant applications:

  • Personal Information: When you submit a form or contact us, we may collect details like your name, address, phone number, and email to process your solar grant enquiry.

  • Eligibility Data: We may request additional information about your property, income, or energy usage to determine your qualification for schemes such as ECO4 or the Smart Export Guarantee.

  • Technical Information: We collect data such as IP addresses, browser type, device details, and timestamps to improve site performance and user experience.

  • Cookies and Tracking Technologies: We use cookies to analyze website traffic, remember preferences, and enhance your browsing experience. You can control cookie use through your browser settings, but some features may be limited if disabled.

3. How We Use Your Information

Your information is used to provide, improve, and communicate our services:

  • Eligibility and Grant Processing: To review and process your application for solar panel grants and installation programs.

  • Customer Support and Communication: To follow up on your enquiry, send updates, or provide relevant information.

  • Service Optimization: To analyze usage trends and improve our website’s content and functionality.

  • Legal Compliance: To meet legal obligations and prevent misuse of our services.

4. Sharing of Your Information

We do not sell or rent your personal data. We may share it under the following conditions:

  • With Government and Regulatory Bodies: To validate your eligibility and submit necessary details for solar grants.

  • With Trusted Partners: Third-party providers who assist with website operations, application processing, and installations. These partners are required to handle your data securely.

  • Legal Requirements: If required by law or in response to a legitimate request from public authorities.

5. Cookies and Analytics

We use cookies and analytics tools to understand visitor behavior, enhance user experience, and optimize our services. Information collected may include your device, location, and browsing patterns. You can manage cookie settings in your browser preferences.

6. Your Data Protection Rights

Under the GDPR and UK data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Ask us to correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data under specific circumstances.

  • Restriction: Request limited processing of your personal information.

  • Objection: Object to data processing, including direct marketing.

  • Data Portability: Request a copy of your data in a commonly used format or transfer it to another provider.

To exercise your rights, contact us at the details below. We will respond within one month as required by law.

7. Children’s Privacy

Our services are intended for users aged 13 and over. We do not knowingly collect data from children under 13. If you believe we have collected data from a child, please contact us immediately.

8. Updates to This Privacy Policy

We may update this policy occasionally to reflect changes in laws or our services. Any updates will be posted on this page with a revised “Last Updated” date. Please check back regularly for updates.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:

Email: info@fundmysolar.co.uk
Address: Redewater Rd, Newcastle upon Tyne, NE4 9UD, UK
Phone: 07944600438

Thank you for choosing FundMySolar. We are dedicated to helping you access solar energy while ensuring your privacy and personal data are handled responsibly.

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